Digital Asset Management (DAM)
So what’s this DAM thing that you keep hearing about, and can it really make a difference to your organisation? Here’s what you really need to know about Digital Asset Management (DAM) systems:
Centralised As a marketer and brand manager, there is the expectation to create, manage and share accurate multi-channel content at every stage of the customer journey that is on brand and consistent. This is no easy task with new campaign messaging, re-branding and content adaptations to keep up with the ever-changing consumer landscape. Enter the DAM. The DAM can put all your current campaign marketing collateral access at your finger tips, saving valuable time and even more importantly ensuring control, reduction of errors and improvement in turn around times.
Believe it or not, that mockup your creative agency sent you isn’t just a pretty picture, it is a digital asset, and a DAM is a perfect way to store and manage that asset to make sure you are getting the best return possible on your investment. Other than the convenience of not having to contact your agency to resend your lost artwork (which generally comes with a fee), a DAM allows anyone within your business to access the asset. It’s a company-wide obligation to correctly represent the brand and messaging, not just the Brand Manager. Those producing external communications from PR to corporate communications, sales, and production also need access. When everyone is using the same material – the source of truth – all communication reinforces the original marketing strategy and prevents duplication of costs in new materials production and edits.
Now that you have all your digital assets in one place, how does the system allow you and others quick and smart access? Metadata is the information associated with each particular asset. For example, a campaign poster showing a new product in a runner’s hand could have the following “tags” or metadata attached: brand name, product name, campaign name, outdoor, sport. This allows the DAM to create a searchable database, so if “outdoor” is searched, your poster filters into the search. In a time where content marketers are progressively being pushed to create intelligent content, a DAM supplies the required structure on the back-end making agile content re-purposing possible. Whether you customize the consumer experience based on regions or languages, the metadata is the connector that holds those pieces of content together. A current trend influencing DAM involves tools that can predict associations between the assets. This allows DAM software to automatically suggest options for metadata, providing more opportunities for effortless searching and cataloging of asset libraries.
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