Project Manager – Digital Products

Project Manager - Digital Products Johannesburg, South Africa Jobs

Project Manager – Digital Products


South Africa

Date job posted

11 January 2019

Position location

Johannesburg, South Africa

Position reports to

Head of Product Management


Responsible for the overall implementation, monitoring and maintenance of the product / application. This will include managing a regular reporting process at both the detail and aggregated level of implementation and client satisfaction updates. The Project Manager – Digital Products is further responsible for ensuring data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations and assisting in developing corrections to prevent reoccurrences.



  • Collaborate with colleagues to ensure that high quality and value-based client relations are developed and managed
  • Promote and maintain a client-focused mentality within the business unit.
  • Digital Product development finalisation
  • Ensuring effective internal and external communication. This includes reporting back to the Business Unit Head on opportunities for growth, issues and threats that affects or could potentially affect the product application and associated systems
  • Conduct quality and effective Client and supplier training. Build training plans and follow up to ensure correct understanding and implementation of the application
  • Contribution and adding value to ongoing product enhancement and development based on experiences, occurrences, client feedback and own ideas
  • Process implementation and monitoring at each new client
  • Process management at every implementation
  • Training and management of external partners / implementations (e.g. 3rd party suppliers, client implementations, all external input partners using the application, etc.)
  • Productising of operations system in terms of training materials and methods
  • Reporting & analysis
  • Client engagement and management of client expectations


  • Diploma or Degree (preferable)
  • Studies in Change Management, Supply Chain Management, Project Management, Marketing, Business Management or Information Technology would suit this role
  • Project Management and/or Point of Sale Marketing Materials, Merchandising or Account Management experience highly advantageous
  • Professional experience in the Print Industry advantageous


  • Project management
  • Account management skills
  • Excellent customer service skills
  • Good numeracy skills to recognise and interpret both history and forecasts
  • Ability to follow processes and manage projects from conception to delivery
  • Agility to think pragmatically and methodically action and track projects and enjoy working with systems and technology
  • Intermediate to advanced excel literacy
  • Administrative skills
  • Leadership and interpersonal skills and ability to manage staff
  • Ability to stay calm, especially under pressure
  • Ability to work collaboratively and be proactive
  • Be mature in dealing with conflict and debate
  • Solution driven thinker and adaptable
  • Resourceful self-reliant and professional
  • Highly efficient, organised and pays attention to detail
  • Must be professional and presentable.
  • Own transport (non-negotiable)
  • Willingness to travel from time to time
Project Manager - Digital Products Johannesburg, South Africa Jobs
Point HR

The Point Human Resources department is on a continuous mission. We are on the search for our next superhero to add to our growing teams. It’s our commitment to finding dynamic, passionate and driven candidates who have integrity and are committed to innovative thinking. Think you fit the bill? We want to hear from you.